Delete your account and data

This translation is provided as a courtesy. The Spanish version is the authoritative legal reference.

You can delete your Champi account and data at any time. It is free and there is no waiting period — deletion runs immediately.

From the app

Open the Champi app, go to My profile, scroll to Delete my account and confirm. Your account and data are erased at once.

If you no longer have the app

Message us on WhatsApp at +51 981 033 061 from the same number you registered with, saying "I want to delete my account". We confirm the number is yours and delete your data. You can also email hola@champi.pe from your contact address.

What is deleted

Your provider profile: name, trades, location, radius, description and photos.
Your WhatsApp number and, if you provided it, your identity document.
Your bot conversations, in-app chats, reviews and preferences.
Your devices' notification identifiers (push tokens).

What is kept, and why

We keep an irreversible value derived from your number (a hash, from which the number cannot be recovered). It holds no readable data. It serves two purposes: to stop the same number being registered twice, and to let you recover your profile if you ever return. If you would rather that value were deleted too, say so in your request and we remove it.

Data the law requires us to keep (for example accounting or compliance records) is kept only for the required period and then deleted.